Ji999 Terms and Conditions — Complete Guide for Members

1 Introduction & Definitions

Ji999 (hereinafter referred to as the "Platform", "we", or "ji999") is an international online gaming platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and ji999.

By registering on ji999 or using the platform, you are deemed to have fully read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the platform.

Key Definitions:

• Member / User: Anyone who has registered on ji999 and is actively using the platform.
• Account: The member's personal ji999 account.
• Bonus: Bonus funds or free spins credited to your account by ji999.
• Wagering Requirement: The number of times you must wager a bonus before withdrawing winnings.
• KYC: Know Your Customer — the identity verification process.

2 Account Register

Opening an account at ji999 is completely free. You must provide accurate and up-to-date information during registration. ji999 reserves the right to terminate any account created using false information.

Each person may only hold one account. If multiple accounts are found under the same individual, all accounts will be closed and deposited funds may be forfeited. Multiple members of the same household may use ji999, but each must have a separate device and payment method.

• You must provide your correct name, mobile number, and date of birth when registering.
• The mobile banking number linked to the account must belong to the member personally.
• To update any information after registration, please contact the support team.
• The member is solely responsible for the security of their account.

3 Age Verification

Ji999 strictly enforces an 18+ policy. No one under the age of 18 is permitted to use ji999. During registration, you must confirm that you are at least 18 years old.

If a member registers with a false age, ji999 will cancel the account and deposited funds may not be refunded. ji999 may request a copy of a national ID or passport for age verification at any time.

4 Deposits & Payments

Making a deposit at ji999 is quick and easy. We support all popular mobile banking methods in Bangladesh. Deposits are generally credited to your account instantly.

• Ji999 does not charge any fees on deposits.
• The mobile banking provider's own fees may apply.
• Always use the correct reference number when making a deposit.
• Ji999 is not responsible for deposits made using incorrect information.

5 Withdrawal Policy

Withdrawals at ji999 are fast and hassle-free. Withdrawal requests are typically processed within 15 to 30 minutes. However, withdrawals may be delayed if KYC verification has not been completed.

• Minimum withdrawal amount: BDT 500.
• Daily maximum withdrawal limit: BDT 1,00,000.
• Withdrawals will only be processed to the registered mobile banking number on the account.
• Withdrawals to third-party accounts are strictly prohibited.
• Wagering requirements must be met before withdrawing winnings earned from a bonus.
• Additional verification may be required for large withdrawal amounts.

6 Bonuses & Promotions

Ji999 regularly offers attractive bonuses and promotions. Each bonus has its own terms that must be read before claiming. Misuse of bonuses will result in account termination.

• The welcome bonus is offered once on the first deposit only.
• Bonus wagering requirements are typically between 15x and 30x.
• Bonuses are generally valid for 7 to 30 days.
• Bonuses cannot be withdrawn until wagering requirements have been met.
• Reload bonuses are available on specific days each week.
• Cashback offers are calculated every Monday.
• Ji999 reserves the right to modify or discontinue any bonus program at any time.

7 Gaming Rules

All games on ji999 are powered by fair and transparent RNG (Random Number Generator) technology. Live Casino games are provided by internationally licensed and certified software providers.

• If a technical error occurs during a game, the bet for that round will be voided and your funds will be returned.
• Ji999 is not liable for internet disconnections; the result stored on the server is final.
• Certain games have maximum bet limits, which are listed on each game's page.
• Official results are final for all Sports Betting outcomes.
• Any attempt to gain an unfair advantage through match fixing or other fraudulent means will result in permanent account closure.

8 Prohibited Activities

Ji999 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and may result in account termination as well as legal action:

• Operating multiple accounts.
• Registering with a false identity or misrepresenting your age.
• Bonus abuse or arbitrage betting.
• Money laundering or transactions involving illegal funds.
• Using software to place automated bets.
• Attempting to hack the game system.
• Harassing or defrauding other members.
• Accessing the platform from a restricted region using a VPN or proxy.

9 Account Closure & Suspension

Ji999 reserves the right to temporarily or permanently suspend an account under the following circumstances:

• Violation of the terms and conditions.
• If KYC verification has not been completed.
• If suspicious transactions or activity are detected.
• If a member requests self-exclusion.
• Extended inactivity on the account (more than 12 months).

Members can close their account at any time by contacting the support team. Please withdraw any remaining balance before closing your account.

10 Responsible Gaming

Ji999 places the highest importance on responsible gaming. Gaming is a form of entertainment — it should never become a source of mental or financial stress. We are committed to the well-being and welfare of all our members.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break from 24 hours up to 30 days.
• Self-Exclusion: Deactivate your account for 6 months or permanently.
• Reality Check: A reminder feature to let you know how long you have been playing.

11 Privacy & Data Protection

Ji999 treats the security of your personal information as its highest priority. We use SSL encryption, and your data is never sold or shared with third parties.

Member information is used solely for service delivery, KYC verification, and legal compliance. For more details, please see our Privacy Policy Read.

• You have the right to view, correct, or delete your personal information.
• You can opt out of marketing emails or SMS at any time.
• You will be asked to consent to the use of cookies.

12 Dispute Resolution

If you have a complaint, please contact the ji999 support team first. We aim to resolve all complaints within 72 hours.

• A reference number will be issued once your complaint has been submitted.
• In disputes regarding game outcomes, server logs will be treated as the final and definitive evidence.
• Payment disputes may take up to 5 business days to resolve.
• If a resolution cannot be reached directly, an independent mediator will be engaged.

13 Changes & Updates

Ji999 reserves the right to update these Terms and Conditions at any time. Any changes will be notified on the website and may also be communicated via SMS to your registered mobile number.

Continuing to use the platform after an update will be taken as your acceptance of the revised Terms. We recommend visiting this page regularly.

• At least 7 days' notice will be given before any major changes take effect.
• Minor amendments may take effect immediately.
• Previous versions of the terms are available upon request.